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How do I stop my device from ringing randomly?

Miembro

Has anyone experienced their iPhone randomly ringing when there is no identifiable incoming call? This has been happening for days on my iPhone 5. It's frustrating!

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Re: For several days my iPhone 5 will randomly ring (always just 2 rings) and there is no incoming call. Any idea what is causing it? It has occurred at least 3 times already today.

Líder Sénior

Got to Settings/Sounds and look to see if any other alerts are set to the same alert you are getting for the telephone ring. I have seen where people or someone with jokester intentions set the new email alert to the telephone ring and cause the phone to ring randomly throughout the day.

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Re: For several days my iPhone 5 will randomly ring (always just 2 rings) and there is no incoming call. Any idea what is causing it? It has occurred at least 3 times already today.

Community Manager
Community Manager

Sarafin10,


That's alarming! Your phone definitely shouldn't be ringing for no reason. Does anything show on the phone's screen while this happens? Can you think of any recent changes to settings or new apps that could cause a change?


AndrewT_VZW

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Re: For several days my iPhone 5 will randomly ring (always just 2 rings) and there is no incoming call. Any idea what is causing it? It has occurred at least 3 times already today.

Miembro

Andrew,

No.. nothing shows on the phone's screen, it remains black. (as when not in use.) Also, there is no record of any missed calls in my call log either. Since I originally posted this, it has happened several more times! This has been going on since Thursday of last week. I haven't changed any settings recently that I can imagine would cause anything like this! I'm definitely puzzled!

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Re: For several days my iPhone 5 will randomly ring (always just 2 rings) and there is no incoming call. Any idea what is causing it? It has occurred at least 3 times already today.

Líder Sénior

Got to Settings/Sounds and look to see if any other alerts are set to the same alert you are getting for the telephone ring. I have seen where people or someone with jokester intentions set the new email alert to the telephone ring and cause the phone to ring randomly throughout the day.

View solution in original post

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Re: For several days my iPhone 5 will randomly ring (always just 2 rings) and there is no incoming call. Any idea what is causing it? It has occurred

Miembro

I did this.  No alert or ringtone is set to the same sound ("Old Phone").

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Re: For several days my iPhone 5 will randomly ring (always just 2 rings) and there is no incoming call. Any idea what is causing it? It has occurred

Miembro

Hi, did you ever find out why your phone randomly rings?
My husband's iphone is doing the same thing.  It is particularly annoying when it "randomly" rings in the middle of the night!  Gracias.

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Re: For several days my iPhone 5 will randomly ring (always just 2 rings)

Community Manager
Community Manager

Hello there, AnnaK56! Having a working device is vital, and we are concerned to hear that it is randomly ringing at night with no incoming call, and we would be glad to help you today. When did this issue start? What software version does your device have? 

RachelM_VZW
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Re: For several days my iPhone 5 will randomly ring (always just 2 rings)

Miembro

Same thing is happening with my phone has anyone figured out how to fix it

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Re: For several days my iPhone 5 will randomly ring (always just 2 rings)

Community Manager
Community Manager

Hello. Has any physical or liquid damage been conducted to the device? TaylorH_VZW

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