Bluetooth no longer connects to my car
DebLou
Newbie

My iPhone 5c has always worked in my car. Now it says it can't connect. I can see that my car has my phone paired but it's dimmed so I know that it's my phone having the issue. And before you suggest it... I've turned off the Bluetooth, waited 10 sec turned it on, I've shut off my phone, I've unpaired the phone... all suggestions on the web. I'm stumped!

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Re: Bluetooth no longer connects to my car
vzw_customer_support
Customer Service Rep

DebLou,

 

We know ho wimportant it is to be able to utilize your Bluetooth in the car. Let's look closer at yours. I know you have done some absic troubleshooting steps & we appreciate that. How long has your iPhone 5C been doing this? Do you recall anything changing on your phone before this started (ex: software update, new apps downloaded, etc)?

 

ChristineJ_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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