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How can you tell if your order number was in the 4000s?? Just wondering I too ordered around 3am and my status still says "Ship dated expected 10/14"
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it's the "order number" listed in your confirmation email.
you check your status with the "pre-order" number, but as far as i can tell from reading on other sites, this is the number you are on the list of people who've ordered.
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halleedeutch wrote:my confirmation email said that i should receive my device on 10/14.
however, my preorder status on verizon's website now says ship date expected 10/14.
i asked a customer service rep through live chat about the discrepancy, and he/she said that i will receive my device 10/15, so it will be over-nighted 10/14.
i was on verizon's website at 3am, and my order number is somewhere in the 4000's.
Listen, I would take an Verizon employees comment with a grain of salt. They know about as much as you do. The day before the pre-orders, I went inot a Verizon store and I was the only one in the store and I asked them quickly about the pre-order process, seeing as I was coming from ATT. All 3 of them, including the MANAGER, told me that I would not be able to pre-order without an existing account. I knew right away I was dealing with **bleep** and really had me questioning if I was making the right move switching (the manager even tried to get me to buy a iPhone 4 as he said why bother with the 4S). I mean seriously, this really is a disgrace that this company has such incompetent employees working for them....even I knew you would be able to.
The same people that had called Verizon asking why their dates were shifted to 10/21 were told it was because they ran out of stock, then boom, suddenly their dates are back to 10/14. And these were people that ordered as soon as it became available. They just read back to you what you already know,
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that gives me hope that my phone will actually arrive friday! fingers are crossed.
i guess the best way to figure out when it's going to arrive is to wait for a tracking number.
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halleedeutch wrote:it's the "order number" listed in your confirmation email.
you check your status with the "pre-order" number, but as far as i can tell from reading on other sites, this is the number you are on the list of people who've ordered.
I gotcha well I ordered at 3am on 7th and my "order number" is in the millions;
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in that case i hope i'm wrong! i got my confirmation email at 3:03am EST if that helps any.
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halleedeutch wrote:in that case i hope i'm wrong! i got my confirmation email at 3:03am EST if that helps any.
you could be right....I ordered at 3:07 am got my confirmation email at 4:30am EST. The wired thing my wife ordered at 3:30am and got her emal at 4:40 and has a lot small "order number" lol
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I'm furious. I just got off the phone with Verizon.
After seeing everyone talk about the ship date being changed to the 21st, I got on to check my status and it said below:
We have experienced technical difficulty while processing your order.
Please contact Us.
My order number is under 4800.
So I called them and all she said was that the shipment date has been changed for all 16/32 gb's to 10/21.
The verizon rep said I could get it in the store on 10/14. What the heck....did I get up at 2:50 am for nothing?
Also, how come I wasn't notified. This is ridiculous.
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Try looking it up using the confirmation number and not the order number. Hopefully the ship date moving to the 21st for all 16/32's is for new orders and not preordered phones.
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darcey99 wrote:I'm furious. I just got off the phone with Verizon.
After seeing everyone talk about the ship date being changed to the 21st, I got on to check my status and it said below:
We have experienced technical difficulty while processing your order.
Please contact Us.
My order number is under 4800.
So I called them and all she said was that the shipment date has been changed for all 16/32 gb's to 10/21.
The verizon rep said I could get it in the store on 10/14. What the heck....did I get up at 2:50 am for nothing?
Also, how come I wasn't notified. This is ridiculous.
I would try and contact vzw again to see if you got a 2nd opinon. I ordered at 3:00am and my "expected ship date is 10/14" and my order number is in the millions.