Hi RaeleneLM!
I'm sorry for any trouble in sending messages to customers of another carrier! I want you to be able to send to anyone, so let's work on this asap.
Do you receive messages from these other customers? When sending to them, do you get an error message at all? Or does it seem like the message went through on your end? Please provide me with some more information so we resolve this for you. ¡Gracias!
ChristinaB_VZW
VZW Support
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