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IPhone 4S' iOS 5's Internet no longer works.

Novice

Hello.

My client's iPhone 4S (still on iOS5 -- did not touch iOS 6 yet)'s Internet stopped working since e-mails, Maps, etc. don't download. We tried powering it off and on to reboot, but that did not help. The voice phone part works though. This is on Verizon Wireless' carrier with is 3G data. Wifi works fine. Also, it says it needs an upgrade? Is that iOS 6? Is there an outage or is there something wrong with the iPhone? Is Verizon Wireless having problems? Smiley Sad

Thank you in advance. Smiley Happy

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Re: IPhone 4S' iOS 5's Internet no longer works.

Novice

Whew, we got it fixed. Verizon told us to reset iPhone and that worked. I wonder what the heck happened?

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Re: IPhone 4S' iOS 5's Internet no longer works.

Asistencia al cliente

@Ant - Glad to hear that helped resolve your issue! If you ever have any questions, please do not hesitate to reach out to us.

Thank you and take care!

NicandroN_VZW
Please follow us on Twitter @vzwsupport

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