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I bought an Iphone 4 off craigslist & we can't activate it on our account since the phone is on a closed account with a balance still owed. How can we go about using this phone?
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Hate to tell ya, but you should've ensured that the phone had a clean ESN/MEID before purchasing. Until it does, you can't activate the phone.
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Don't be so cheap, buy a new phone through legitimate resellers.
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>Deleted irrelevant post<
Message was edited by: Verizon Moderator
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You can not even pay it off to get the phone to work. I take it you took the sellers word the device was good to go. Lesson learned here, I am sure. You will now need to find a legitimate seller or do what I do, just purchase from a VZW corporate store.
The full price for an iphone at VZW does not look so bad now.
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With craigslist purchases, I always recommend meeting the seller at a Verizon store so that you can verify the ESN/MEID before actually paying for the item. Saved my brother $250 on a phone purchase (blacklisted/stolen?) about 3 months ago using this method.
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WHERE R U LOCATED I HAVE HEARD OF STORES THA T CAN WIPE THE PHONE CLEAN.LOOK ON THE INTERNET.
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sorry to hear this. next time go to this link and enter the esn/meid/imei
http://www.verizonwireless.com/b2c/estore/certifieddevice/cd
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They may wipe it clean, but the bad ESN/IMEI will still be in VZW databank. If a new ESN is assigned that is not in the approved databank, they still can not activate it.
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I am in Rocky Mount NC. What would I google?