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I've had my touchscreen go unresponsive. Frustrating. How often does this happen? Is the phone still under warranty? A warranty replacement may not be any better, and if it isn't happening too often, it may be wiser to reboot as needed. I don't know what causes the freeze. I've heard that if you have the double tap to wake up or Glance enabled, the phone is more likely to freeze.
Mine has done it twice - I do have Glance enabled, but not double tap. Waiting to see if it happens again...
Wish I had something more to offer you.
