View discussion in a new window

Replying to:
Re: no data on phone/SIM card
vzw_customer_support
Customer Service Rep

Cherzu, you are very welcome. This is what we are here for. I double checked to see if this was ever reported as a known issue of the phone and it is not.  What were you doing on the phone when you received that message and your information was erased?


TionnaB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes