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Re: Why is Verizon blocking the Cyan/Denim firmware update for the Lumia Icon?
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Microsoft isn't finished with it or is still getting the certifications from all the various organizations/companies that have an interest in the hardware, radios, etc. Microsoft has stated that the update is planned for early 2015.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.