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shutout33,
I would be lost without my contacts. As I don't know anyones number. So let's make sure we can get all of your contacts back into the phone. Have you been able to power the device off all the way and then pull the sim card from the phone? You can leave the sim card out for 5-10 seconds then place it back in and power the device back up. Once your device is back up and running I would suggest turning off wi-fi on the phone if it's on. Then go into Backup Assistant Plus and re-sync. If the contacts sync over then go back into the settings and turn your wi-fi back on. Please keep us posted.
KevinR_VZW
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