View discussion in a new window

Replying to:
Re: My 822 now says, "ERROR: Unable to find bootable option. Press any key to shut down." Just happened after my phone froze. Everything I've searched says to replace the phone. I have no phone in or out, no alarm....what is going on with this? I see ot
KathyH_VZW
Verizon Employee
โ€Ž06-14-2014 01:30 PM

Wyv We surely don't want your phone to service as a paper weight! I have reseached the error and it does appear that we can replace the phone under warranty as long as there isn't any damage (as you have confirmed this above). You can send us a direct message so we can get started on replacing the phone or for a quicker solution, you can call 800-922-0204. 

Sheritah_vzw

Follow us on Twitter

@VZWSupport

View solution in original post

0 Likes
Reply