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Replying to:
Re: Inconsistent and Uninformed Customer Service
vzw_customer_support
Customer Service Rep

Thank you for letting us know that everything updated and the credit was placed on your card. We're very sorry it took so long to get this all sorted out, but we're glad it's settled. Please let us know if there is anything more we can assist with through the forum in the future.

 

EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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