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Re: Can Verizon do any better?
sprmankalel
Champion - Level 3

Verizon doesn't OWE you a phone. If you're eligible, you take advantage of sales but you aren't entitled to a phone for free from Verizon.

You are free to obtain a compatible device from practically anywhere. As the customer you are responsible for providing your own device. In the past, the only way you could do that was getting it directly from the carrier. That has not been the case for a long time. Consumers are just becoming aware of this now.

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