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BOBEPAINTER We value keeping you as a customer and would hate to lose you. We know how important it is to have a good working phone. I’m sorry this happened to you. I’m glad to know that your phone is protected. We would recommend taking advantage of your insurance protection. Keep in mind that we will always make sure that you have a good working phone. Your LG G6 has physical damage, and the only solution is to replace the phone. Please visit our Equipment protection FAQs page http://vz.to/2vSGMV3 for additional information.
EvelynR_VZW
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