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Can Verizon do any better?
BOBEPAINTER
Newbie

I recently purchased an LG G6 from Verizon on an upgrade. Been with Verizon for well over 5 years not to forget also a customer of LL Verizon previously for well over 7 years. I dropped my new phone and it was driven over after two days of purchasing it. I called Verizon to see if there is anything they can do. They directed me to the insurance site to get a "like new" replacement. My gripe is, I had it for only two days. I would think Verizon would at least let me get a new one switched. I do understand it is not their fault but I mean come on now. How much does Verizon need. I don't make much money and it's hard to come up with the $150.00 I have to pay for one that's not even new anymore. I only bought the phone because it was only $20.00 more a month. I am writing to corporate and see if anything there happens, but really will be definitely looking into buyouts from others if I am not happy anymore. Just sux. TWO DAYS! Do something!

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