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Re: Terrible Customer Service
Bxessence04
Newbie

Today I experienced the worst customer service I've ever had. I walked into the Verizon Wireless store on Bartow ave (Bronx, NY) to buy a Galaxy Note 3 and a customer service rep. Signed me in the system so I waited to be helped but after an hour of waiting they never called me and when I finally hear my name it was somebody else. When I asked why I hadn't been call I was told I wasn't in the system. So I turned around and asked the rep. That signed me in why I wasn't in the system she replied maybe They took you out and she turned around and continued to help somebody else. This store has the worst customer service I've ever experienced. The sad part is that's not the first time. Verizon really need to look into this store!. ASAP!!!. last time I visit that store.

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