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Replying to:
Re: sundanceinstalled internet slow
vzw_customer_support
Customer Service Rep

WearyVerizonwithWindows, it's our priority to deliver a data experience that you can rely on. I apologize that you have had to endure 3 long weeks without resolution and I can reassure you that we are committed to working together to find a prompt resolution. I understand you had previously received satisfactory speeds with the cantenna, have there been any changes or notable events in your area recently such as turbulent weather or local construction? Have you been able to conduct speed tests on other devices than your personal computer? Looking forward to hearing back.

 

Lorenzo_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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