View discussion in a new window

Replying to:
Fusion High-Speed Internet Slowdown
dustyp103
Newbie

My Verizon Fusion download speed has tanked. My Verizon Fusion High Speed Internet Service has been running for nearly 3 years with a usual download speed of more than 20 Mbps. I live in a rural resort area, so some speed drop offs during weekends and prime tourist times in the summer are usual. But recent performance has been pathetic even late at night.

Starting around July 1, 2017, the top download speed fell off to less than 5 mbps. Verizon researched network issues and found none. I had the cantenna replaced on July 20. On that day, while the tech was here, I got 20 Mbps down. Since then the average speed has been less than 10 mbps. That is only slightly better than before the cantenna was replaced.

Since the Fusion system provided an average performance of over 20 Mbps for several years, there should be a way to return the performance back that normal download speed around 20 Mbps. What do I need to do make this happen?

Labels (1)
Tags (1)
0 Likes