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I spoke with Amber from Verizon customer support via Chat to discuss compensation, but she said the issue was still not resolved and that I should check MyVerizon for a notification when the issue is finally claimed to be resolved by Verizon.
Where can I get the true answer from the company? It seems the support team doesn't agree with itself here. emmam_vzwโ
Chat transcript removed as required by the Verizon Wireless Terms of Serviceโ
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