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Verizon cell service has been down intermittently for two days now in the San Francisco Bay Area.
It's on the local news:
Verizon network issue affecting customers across Bay Area | abc7news.com
And all over Twitter (these are a selection out of hundreds)...
lisa on Twitter: "Is #Verizon down in San Francisco? I can't make a cell phone call right now."
Yet when I called customer support last night and this morning, nobody seemed to know about any problems in my area. I asked the tech support representative to check for alerts in my ZIP code as well as in the cities of San Jose and San Francisco; he said he saw nothing recently.
Can someone who actually knows about this issue please advise on the time we can expect reliable service? People who are trying to call me may or may not get through depending on the intermittent cell service -- so I'm telling them to reach me using landline or email until this issue is resolved. Problem is, I can't get anyone at Verizon to acknowledge there's an issue, let alone ask them to inform me when service is restored so I can tell people they can call my cell phone again....