View discussion in a new window
Jennifer,
You have my account information, you know how to contact me. I have already spent 1.5 hours on the phone and time in the store dealing with this. I'm not going to call someone and have to rehash the story all over again and go through the same hassle of being put on hold several times and consuming another hour or more of my time. You've read the situation in my post above, when you have a solution you can contact me. In the mean time, I have been shopping other carriers and will pull the trigger soon at moving my business.
