View discussion in a new window
Thank you for reaching out with your concern. You can start the process of getting the return label by selecting the order for "Phone B" and use that label to return "Phone A". Since the process was started, we are expecting your device, iPhone6, back. If are having difficulties, you can reach out to us by dialing *611 to send you another label. Please keep the tracking number to help you keep track of your device as it reaches its destination. If you have any other questions, feel free to reach out to us via Twitter or Facebook. JavierMD_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
