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Re: How do I file a complaint about Customer Service?
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Wait! You got a special offer on 11/4 and didn't try to act on it to a month later? These special offers are very time limited, especially since they involve trading in your current phone. A month later, your phone changes in value and needs to be reassessed if you still qualify. I suspect there is much you are leaving out on the Verizon side of your one sided story. And why do you still want a 2 year contract when they are usually a worse deal now?