View discussion in a new window

Replying to:
Re: How do I file a complaint about Customer Service?
Weth
Legend

Wait!  You got a special offer on 11/4 and didn't try to act on it to a month later?  These special offers are very time limited, especially since they involve trading in your current phone.  A month later, your phone changes in value and needs to be reassessed if you still qualify.  I suspect there is much you are leaving out on the Verizon side of your one sided story.  And why do you still want a 2 year contract when they are usually a worse deal now?