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Re: customer service
sprmankalel
Champion - Level 3

As Ann154​ stated, these offers for a free device require a DPP and then bill credits. The bill credit takes 2-3 cycles to show up. The first time it shows, any previous charges will be credited as well. So if you had 2 charges you will see 3 credits then one credit going forward. What phones did you buy and when?

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