View discussion in a new window

Replying to:
Re: Poor data connection with Verizon & no attach of pictures
andreas_vzw
Verizon Employee

I rely on WiFi to keep me connected throughout my day, and I want to ensure your phone is able to connect, ellenyates. Based on the information you have provided, it appears your phone is having issues with multiple WiFi sources. How is your data service when only using 4G LTE? Do you have other devices that can successfully use WiFi? Please ensure your software is up to date by going to Settings>General>Software Update.

AndreaS_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes