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Same problem on my phone. I also tried what Verizon instructed and like everybody else, did not work. Yet Verizon continues to tell us the same thing.
I have emailed Verizon Customer Support and have had no reply. I just filed a complaint with the FCC. There is no reason Verizon can't find a solution. If the App "glitch" doesn't allow it to be turned off, then Verizon should be able to remove it from our phones. If the FCC doesn't get results, I'll file a complaint with the BBB.
J77, you're right. Those of us without a data plan are being charged for Daily Scoop. Charged or not, it's annoying and blocks cell phone usage.
