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RDelacruz,
It disappoints me to hear about your experience. I wouldn't be happy if I received a letter from a collection agency. I'll be happy to help and look into this for you. Please check your Private Message.
RyanC_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
