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Re: Mislead by representatives. Resulted in $30+ in overage charges.
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Being billed correctly is definitely a must so I understand how you feel sailor. I apologize for all the inconvenience and frustration this has caused you. I want to help get to the bottom of this.
Please reply to the Direct Message I just sent you so I can access your account and further assist. I am confident we cab get this all cleared up.
JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!