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No, I haven't submitted anything through email. I was told to go to VZW.com/switch. I went there and entered in all my information. The first time I was given an invalid, although I was a little annoyed by that, just due to the lack of communication because it said it someone would contact me and they didn't.
I did the same thing the second time, this time I kept tabs on it every few days, I ended up receiving another invalid. It told me to send my "corrections" to an email, but I wanted to make sure I had the correct forms and not wait another 45 days only to see another invalid. So I called the number they provided, I was disconnected by it, it told me I had reached a non-working number after going through the menu options. So I decided to chat with a customer service rep. I asked him what I needed and he told me. He said he changed my status to pending again, so I went behind him and double checked it and it did.
Sorry for the life story, wanted to see if I could help out any.
