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We never wanted this process to be difficult for anyone peternoah. We cannot apologize enough for the time and effort you’ve put in to get this resolved. This is great feedback as we want all our representatives to be on the same page. We want to ensure you get the right information now so you can take advantage of this amazing promotion. Here’s an awesome website to get started http://bit.ly/1QiW44i . The FAQ section is a wonderful place to have many questions answered. Also it provides the direct number to the team in charge of this promotion. The number is 844-408-8470. We're confident with this information provided it will help make this easier for you.
StevenM_VZW
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