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Replying to:
Re: lied to during phone upgrade
vzw_customer_support
Customer Service Rep

Being billed correctly is a must, so I complete understand your concern rotorbudd. We definitely want to help get this resolved.


For your security we ask that you do not include your personal information on these public post. What fee was your wife billed? What do you feel you were lied about? Please provide details of your concern so we may better assist.


JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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