S.J Cho, I can understand the importance of making sure your account is configured the way need it, especially if a suspension is needed due to military deployment reasons.
Deloused provided great options to reach out to us. If you weren't able to reach out to us by chat, we can help out via DM.
I have sent you a DM, just in case. Please respond back through the DM if you still require assistance. ¡Gracias!
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