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Help with contract terms , ETF when changing to new (full retail price) device?
sforsythe
Enthusiast - Level 1

I am beyond frustrated, I have spoken with 3 different agents and gotten 3 different answers regarding terms of contract and ETF.

My contract is until 11/22/2015, $70 for 4Gig, with $40 for 'subsidized/on-contract' phone (Note3).

I'm not sure what the phone cost would be off-contract , as it appears its different then the simple "Verizon Plan".

One rep said would drop $15  (vs $20 on Verizon plan).

My simple question, if I buy outright/full retail cost a new Iphone6s from Apple , and change my device .... what does that do to my contract?

a) Do I get an ETF for 'removing' Note3 from my account/contract?

b) Does the Iphone6s simply 'replace' the Note3 on my contract and stays at $40 until contract ends, then drops to whatever amount plan specifiies?

c) Does iphone6s get added to plan/contract and just $20 ? (and I have to "keep" the note3 on plan for $40 until 11/22 or have ETF???)

Literally 2 different answers:

1) First rep said option b ... no etf, but charge for device (iphone6s) would stay at the rate of the 'contacted' Note3 untill 11/22, then drop.

2) 2nd rep said Iphone would just go on plan as new device and be charge $20 , no EFT for Note3

Both seemed to claim verizon would just 'ignore' the contract as a new full retail device paid in full , insisting no etf on the NEW phone. 

My question is about an etf on the OLD phone

Can anyone give me any guidance and point to specific verbiage in Terms and Conditions that would help me????

Do I have any option other then 'pulling trigger' and just making switch and seeing what Verizon interprets contract after the fact? Is there anyway to get someone from Verizon to give official interpretation of contract PRIOR to making switch?

Thanks for any help you can offer.

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