This is not the superior customer service that you deserve, Lpegnato. I am sad to learn of your experience. There is a tablet promotion with Verizon Wireless, where as you pointed out, the tablet if free but there is a monthly service fee that goes along with your Verizon Wireless service. I do want you to know that you do have a 14 day worry free guarentee where you can return your tablet and cancel your service and pay a $35.00 restocking fee. You should never feel pressured into making a two year committment. That is not how we do business and we do not want our customers to feel pressured.
If you also have Verizon Fios, you can reach out to them here. http://vz.to/1KBzNvf
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