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dlee388,
We definitely don't want to lose you. Verizon Wireless has a strong customer commitment to delivering the best from our service and staff. I am disappointed to hear the service you received did not reflect this commitment.
When was the last time you were able to sign into your My Verizon account? Are you trying to access My Verizon while traveling outside the USA? Have you tried signing in from a different commputer? Are you able to access My Verizon mobile on your cell?
JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
