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Replying to:
Re: HAVE NOT RECEIVED A TIMELY RESPONSE FROM KEVIN ZAVAGLIA….
cathyroberson3
Contributor - Level 1

Verizon makes promise after promise after promise to make things right such as call back, look into the matter, apply credit where credit is due, etc..., etc...etc... Truth is they are an unorganized company when it comes to customer service. The left hand in Verizon literally does not know what the right hand is doing.

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