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Re: Verizon Wireless Subscription Customer Service Review

tcgty
Miembro

Maybe it is one of those "Your Miles May Vary" thing. But all customer service representative I have spoken with are nice and polite; and does the account requested action per the conversation.

So at least for me, the following is the round up for Verizon customer service representatives' review and VZN wireless as a whole.

  • VZN TEC Agents: Smiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley Happy
  • VZN Non-TEC Agents: Smiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley Happy
  • VZN Reliability: Smiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley Happy
  • VZN Wireless Signal and Voice Quality (Casio Gz Commando 4G LTE): Smiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley HappySmiley Happy
  • VZN Fios Availability: Smiley Sad

So in almost all VZN Wireless gets 10 smileys from me except VZN Fios that gets 1 sad face.

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