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No I do not, however I like to keep up to date on the services for which I pay, Verizon being one of them.
Additionally, being successful in multiple small claims suits in the past against many businesses, although I have not needed to do so with Verizon, I would certainly recommend this way to settle disputes. As long as you have the proof needed and you have a good case, you WILL win. Problem is MANY people overestimate their case and/or their proof.