View discussion in a new window

Replying to:
Re: New to Verizon - Have MANY Feature/Plan Questions...
nmchileman
Master - Level 3

Good explanations from Suzy, as usual.

 

I'd like to explain the call forwarding features for you. There are two options for call forwarding; No Answer Transfer and Immediate (or no answer).

 

No answer transfer will allow your calls to be transferred to the number of your choosing after your phone rings a certain amount of time and you don't answer. So if someone calls your cell phone and you don't answer, it will automatically get forwarded to a different number. Keep in mind this will prevent the caller from leaving a voicemail on your cellphone and will only be able to leave a voicemail on the number you have it forwarded to.

To activate this feature you dial: *71 + phone number with area code and then press SEND. Example; *715051234567 then SEND.

 

The immediate call forwarding feature is similiar, except it will transfer all calls to the number of your choosing immediately. It will not ring on your cell phone at all and you will receive no notification on your cell phone that a call has been transferred, it will only ring on the number that you forwarded it to. Same rules apply to voicemail here.

To activate you dial: *72 + phone number with area code then press SEND. Example; *725051234567 then SEND.

 

After you press SEND the call will only connect for 2-3 seconds, but at that point it has been activated.

 

At any point if you wish to deactivate either call forwarding feature you can dial *73 then SEND and it will be deactivated immediately.

 

So that's basically a crash course in call forwarding.

Also, keep in the mind, the sneaky part of any call forwarding feature is that it still uses your airtime if the number you forward your calls to is not a VZW number. Forwarding your calls to a landline? It's going to use your minutes during peak hours. The way around this, of course, is to have that forwarded number in your Friends & Family list.