View discussion in a new window
Replying to:
Device Unlocking Policy
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can be located here: Device Unlocking Policy | Verizon Wireless
Postpay Device Unlocking Policy:
- We do not lock most phones or tablets that are activated with our postpay service, either during or after the term of your service contract or Edge installment sales agreement.
- We do not lock our 4G LTE devices, and no code is needed to program them for use with another carrier.
- We do not lock our 3G devices, other than our non-iPhone Global Ready 3G phones, and the simple code to program such 3G devices for use with another carrier is either “000000” or “123456.” If the user guide for your device does not provide instructions to access the programming menu, you can contact us at *611 from your Verizon Wireless phone, or (800)922-0204, for assistance.
- The SIM cards used in our non-iPhone 3G Global Ready phones are locked. We willl unlock those SIM cards at your request.
Prepaid Device Unlocking Policy:
- We do not lock our 4G LTE Prepaid devices, and no code is needed to program them for use with another carrier.
- We do not lock our 3G Prepaid devices, other than our 3G Phone-in-the-Box Prepaid phones, and the simple code to program such 3G Prepaid devices for use with another carrier is either “000000” or “123456.” If the user guide for your device does not provide instructions to access the programming menu, you can contact us at *611 from your Verizon Wireless phone, or (888)294-6804, for assistance.
- Our 3G Prepaid Phone-in-the-Box phones are restricted for use with our Prepaid service for six months after activation, and are locked to the Verizon Wireless network for 12 months after activation. After six months, the restriction to our Prepaid service is automatically removed. After 12 months, you can contact us at *611 from your Verizon Wireless Prepaid phone, or (888)294-6804, and we will provide you with the programming code so that you can unlock your phone. If the user guide for your phone does not provide instructions to access the programming menu, we can help you with that as well.