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Musgroveda,
This has been going on for way to long! I am determine to help resolve this for you. Purchasing a new phone should be an exicting time, it saddens me to see that this has not been the cause. We will need to dig a little deeper to get this resolved. What type of phone order was it? Do you have tracking informtion for the packaging?
Here to help.
YareliM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
