View discussion in a new window
Reported Verizon to BBB.
Submitted a complaint at https://www.consumeraffairs.com/. At least 2,383 complaints there already; Verizon's overall rating is 1 of 5 stars.
Not done yet. I'm not angry, am disappointed. I do feel it's my duty to warn others. I'll submit a better report if Verizon starts providing what they say they do, but by now I expect nothing from them.
