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$299 was charged because I didn't return the device via the Edge program. However, I called after received the first email that advised I would be charged back in December and the Verizonwireless phone rep told me to disregard the email as I had already sent the phone in and had received the $200 gift card. The customer care supervisor who credited me the $99 told me the offers were confusing to some of the reps when they were put out together. So you see why I am concerned? Had I not received the first email in September and called to speak with the sales rep I would have waited until my June 2015 upgrade date. It only made since when I had the $200 gift card offer to offset the extra $27-$30 I'm being charged (in addition to the tax of the full price of the phone I paid in my first installment) but now that's a wash.
