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I ported two lines to my account in December. There was a $150.00 dollar
bill credit for each line. Last month I received half of the credit. After
calling last month I was assured that the other half would be awarded this
month.
That didn't happen!
After a lengthy call to customer service I was told that some other
department would have to investigate the claim. Claim??? You advertised the
credit and only gave me half of what you advertised and promised. I'm
confused as to what has to be investigated and why the credit wasn't issued
in its entirety to begin with.
On Mar 11, 2015 7:15 AM, "Verizon Wireless Customer Support" <
