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Sir/Ma'am,
I have been round and round the Verizon site looking for a way to contact Verizon to fix my final bill. I was charged $160 for early termination of my contract but when I scheduled the termination I explained I'm a U.S. service member forced to terminate the service due to receiving orders to an overseas assignment for a year. I did not suspend the account because I do not know if I'll be returning to the U.S. after this assignment or going elsewhere overseas. If any confirmation is required you can look at the current mailing address on my account.
Live Chat doesn't work even though I tried it on two different browsers prior to 11:59 PM on a Thursday night. I need help to have the bill corrected so I can pay it before there's a late fee. Please provide me with an email address for someone at Verizon support that can fix this problem. Without Live Chat functioning, email is the best way I can contact Verizon.
Please help.
Jim W.
Solved! Go to Correct Answer