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Replying to:
Re: Verizon Customer Service & Deceitful Advertising
LRBrown
Enthusiast - Level 3

Another thing I just thought about, it clearly states free overnight shipping on the front page.  My Iphone 6 was sent ground.  I got it 3 days later, and sent my Iphone 5 to the verizon trade in that same day.  2 weeks later and they still haven't gotten my device.