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Wow this is terrible and sounds like the EXACT thing I'm going through.
My Galaxy stopped charging after 5 months. The local Verizon simply ordered me a replacement. It came and I sent the old one back this Monday. Today I get a text from Verizon threatening that if I don't send it back I'll be charged up to $500. I went to track the shipment with the tracking number from their prepaid USPS sticker and it says invalid. Called USPS and they're worthless. Tried to ensure the package but since Verizon is the owner I couldn't with their prepaid postage. Anyone have any idea how long it takes for the phone to ship back? I'm not getting fined for using their shipping label and sending via USPS whose the WORST choice ever for sending anything. Anyone have any other advice or suggestions?
