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I do not have access to Wifi during the day. Usage has never been a problem, until I was not allowed to keep my unlimited data package. The sales associate reviewed my records and assured me 6GB was enough data. Clearly this is not the case. I think customer service is clearly lacking within the Verizon organization. All I am asking for is a way to contact corporate so I can make them aware of my concerns. I have already begun pricing other cell phone carriers, who do offer unlimited data. The point is, I have been with Verizon a long time and would hate to switch carriers but the more I think about it, it's probably going to be my only option as it was made clear to me Verizon "does not care for consumers" (verbatim what a Verizon call center rep told me).
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