View discussion in a new window
I too was a victim of this scam. After reading these posts, I went after them. I SUCCEEDED!!!! I made two phone calls to numbers I got through this website, but got nowhere but more aggravated. I then went to support and sent an email complaining of this bogus trade in , and got an email back quickly, giving me another number to call. Low and behold, the woman was fantastic. She asked me to be patient, and she would look into it. She then gave me her manager's direct phone number. Three hours later, today, I received an email with an additional wireless gift card for $164. THE PHONE NUMBER TO CALL IS 800-922-0204 Sandra took care of me, and was awesome. Her manager's number is xxx-xxx-xxxx.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator
