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Thanks for the reply. I'll stop by a local Verizon corporate store and see if they have anyone who can answer the question as well. It's not clear from the contact portion of the website how or where to send an email for direct service to a network problem. Let me rephrase.... Why is it that that downloads of 2000+ KB/s were the norm 6 months ago and now it's more like 300-400 consistently in the same areas? Is anyone else experiencing this as well? It just seems like in my area in and around Cincinnati the download speeds and reliability of the 4G network has deteriorated over time.
